Help Centre
How can we help?
Guides, troubleshooting, and answers for every part of QXP.
Getting started
- How to create your school account
- Setting up campuses and academic structure
- Importing students and staff via CSV
- Configuring your curriculum framework
Teaching and assessment
- Creating a scheme of work
- Building lesson plans from schemes
- Entering attendance (daily and per-lesson)
- Running formative and summative assessments
Reports and parent portal
- Generating end-of-term report cards
- Report approval workflow
- Activating the parent portal
- What parents see on their dashboard
Administration
- Managing user roles and permissions
- Audit trail and activity logs
- Multi-campus setup and switching
- Data export and backup
Paying for QXP
- Paying your invoice via M-Pesa Paybill 4023743
- PesaLink and NCBA bank transfer
- Understanding your quote and billing period
- Subscription management and renewal
Troubleshooting
- Forgot password or locked out
- Slow loading or connectivity issues
- Data not syncing across campuses
- Contact support: sales@qxp.global
Still need help?
Email sales@qxp.global or WhatsApp +254 700 779 977